Discuss changes in consumer relations and public relations

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1. Why is it important for both social and technical systems (sociotechnical system) to work congruently in an organization? Do you think they are working congruently in your workplace? Why or why not?

2. Deming didn't care much for the Baldrige Award. What do you think it is about the Baldrige Award that made it disagreeable to Deming?

3. Discuss the changes in consumer relations and public relations as a result of globalization.

Reference no: EM132211580

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