Reference no: EM132959904

Case study

You currently work as a Business Success Consultant for a major consulting firm. A manager of a boutique online retail company is sending one of their staff, Alex, who is their Social Media Officer, for a consultation with you.

Alex works from home and his manager believes he needs to improve his productivity, as well as resource and time management skills. Alex really loves his company and his job, which involves creativity and content writing, accuracy, being up-to-date with social media trends and understanding the latest developments in the webspace. He works long hours and often works during weekends. Alex rarely takes time off work,

although his manager is reminding him about the annual leave load that is accumulating.

Alex is also a creative type of person, who thrives working at his own pace, in his own time. He plans ahead a lot, but struggles with the first steps and then following up from there. He is a hard and dedicated worker, but very close to burning himself out. He lets the team down a lot because of the above factors.

Alex struggles to pinpoint exactly what he needs to work on, so his manager, via email described to

you what some of the obstacles were that needed to be addressed:

• Alex doesn't know how to prioritise daily tasks.
• He has no organisation or task management system.
• He is unreliable over email.
• There are no productive habits or rituals in his life.
• Alex struggles to recognise that he needs to communicate with others if there are any obstacles that will impact the delivery of his tasks.

Alex is a great content writer and has got very effective ideas about product promotion. Alex's manager sees him as an incredibly hard-working employee with great potential, however his behaviour and employment attributes would need to improve if he wants to stay in this job

Use the case study scenario to identify and discuss Alex's skills and employment attribute issues that need to be addressed