Discuss about the e-mail based communications

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Structured Assignment - Business Impact Analysis

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Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization's key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user.

This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data. Areas to be considered could include:

E-commerce processes

E-mail based communications

Other on-line real-time customer services

Production line

Production processes

Quality control mechanisms

Customer service handling

Maintenance and support services

Sales and sales administration

Finance and treasury

Research and development activities

Human resources management

Information technology services

Premises (Head Office and branches)

Marketing and public relations

Accounting and reporting

Strategic and business planning activities

Internal audit

Reference no: EM131447272

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