Reference no: EM132188262
A co-worker sends you a business-related email about the new project assignment.
The email has numerous grammar and spelling errors. His language is confusing and you are not certain what the message is stating.
You bring up the issue and he responds disgruntled and angrily stating that it was only an email and you are overreacting.
By utilizing the concepts from the readings for this unit, how would you appropriately respond to this situation as a professional?
150wrds apa
READING - text book :
Anderson, L. E., & Bolt, S. B. (2016). Professionalism: Skills for workplace success (4th ed.). Boston, MA: Pearson.
Unit V Communication and Accountability
Welcome to week 5 learners! Last unit we discussed teamwork and interpersonal relationships. Teamwork makes the "dreamwork" as we have heard and developing relationships and working together are key recipes for success. Now let's discuss further about communication and accountability in the workplace.
Meetings, e-mails, phone calls, texts, presentations, social networks, and formal and informal discussions play an important role in business and require proper attention and protocol.
Employees who have a basic understanding of how to effectively and appropriately communicate in the workplace are at a significant advantage.
Knowing what, when, and how to communicate creates a positive impression on others and helps you achieve your objective. Effective professional and electronic communication is vital to workplace success. This chapter presents the fundamentals of professional communication.
We live in a multitasking, fast-paced world that has resulted in technology addiction. The traditional workplace of the past has evolved into a virtual workplace where most people are connected electronically.
Today's workplace communicates through venues including phones, e- mail, mobile devices, texting, instant messaging, blogs, wikis, and audio and video conferencing. The more we are connected technologically, the greater the opportunity for disconnected messages.
As a complement to chapter 9, this chapter focuses on electronic communications in the workplace. Due to the frequency and speed of message transmission, those who communicate through today's virtual workplace need to take great care to ensure all electronic communications are sent in a clear, concise, and professional manner.