Reference no: EM132642320

Assignment - Business Analysis Case Study and Presentation

Overview
For this assignment, you will identify and manage the requirements to meet a business need, design possible solutions and communicate your recommendations through a written report and oral presentation.

Learning Outcome 1: Discuss a variety of contemporary tools and techniques used for business analysis and when these are appropriate to use
Learning Outcome 2: Identify and explain the core concepts of business analysis
Learning Outcome 3: Analyse, document and manage business requirements
Learning Outcome 4: Investigate and compare various business analysis methods, tools and techniques
Learning Outcome 5: Identify and apply appropriate means of communication for disseminating information between stakeholders
Learning Outcome 6: Determine a variety of possible solutions and make recommendations to address business needs
Learning Outcome 7: Develop, manage, and effectively communicate business requirements
Learning Outcome 8: Analyse and critique the implementation of a business solution
Learning Outcome 9: Prepare and justify a case for business change

Some examples of "opportunity" include:

• How could the process of contract-tracing of active Coronavirus cases be made quicker/easier?
• How could permits for essential workers be digitized whilst also preventing fraudulent attempts to make permits?
• How could the mechanism of home-schooling of primary and secondary school students be made effective and also be easier for staff to handle the system and monitor their student's progress?
• How might the child-care sector be able to coordinate between different independent child-care centres for matching children who need to be cared-for, with centres that would then have sufficient quantity of students to enable that centre to run profitably rather than at a loss, whilst others go into hibernation due to insufficient number of attendees?
• How can health and other data be communicated securely between cruise-ships, airlines, and government departments using digital technologies, rather than relying on paper-based systems prone to human error?
• How can fire-fighters and other emergency services improve the coordination of their efforts across large-scale bushfire incidents?
• How can the evacuation and related processes of accounting for affected citizens in Bushfire events, be made easier through supporting IT solutions?

You are allowed to choose another opportunity, as long as it has been reported in reputable media since November 2019.

An example from last year (which is not "current" anymore) was: how could the problem of casual workers having to report their fortnightly earnings to Centrelink so that various support payments could be paid and no "Robo-debt" arise, be made less prone to error so that people would not unexpectedly receive a "Robo-debt" notice.

In clarifying what the opportunity you end up focusing on is: it could be inspired by identifying an area for potential growth through observation of a current issue being experienced (as the examples listed above), or from perceiving (from your own observations) an opportunity to improve an organisation's current systems.

You cannot simply describe an already existent IT-based process; you must be proposing some change (e.g. you cannot just discuss the CovidSafe App - you must describe something that is going to operate differently to that app, if "quicker contract-tracing" was the topic you chose).

Once you have identified an opportunity, you are assigned the role of Business Analyst to work on this project. Important Note: You must not contact the actual organisation. Instead, you may conduct research using online and library resources and ask your tutor or other students / friends to provide different perspectives - any such assistance from other people must be fully acknowledged in your assignment.
Your role entails performing and reporting on the following aspects of the following BABOK Knowledge Areas:
Strategy Analysis knowledge area:
• Gain an understanding of the current aims and strategy of the organization/sector and the business objectives of the change, and describing these in your report.
Elicitation and Collaboration knowledge area:
• Identifying the relevant stakeholders who would be impacted by and who may need to be involved in informing this change.
• Create a RASCI stakeholder prioritization matrix for the identified stakeholders

• Developing a list of requirements for what is needing to be addressed by the change, considering the perspectives of the relevant stakeholders.
Requirements Analysis and Design Definition knowledge area:
• Requirements are specified and modelled using appropriate techniques e.g. user stories or use cases, use case diagrams, data flow diagrams, sequence diagrams, process models, etc.
• Identification of measurement and evaluation criteria, to enable evaluation of the success (or otherwise) of the change to be determined (in the future).
• Developing two different, high-level designs that address the identified requirements and that would be valid solutions to the opportunity. Note that these should also be compatible with the organisation's overall strategy. Note also that you are not expected to provide details of the technical implementation of these designs (e.g. no class designs)
• Recommending one of the designs as the optimal approach for the organisation to consider, along with justifications for this recommendation that address the earlier-identified needs.
Requirements Lifecycle Management knowledge area:
• Organising and managing the requirements using a suitable tool (e.g. requirements analysis template.)
• Constructing a requirements traceability matrix that links the requirements to each of the proposed designs.

As the business analyst working on this project, you are also required to document your work in a report in a format suitable for review by the organisation's management (or sector's leaders or government ministers if it is a multi-organisation or sector-wide matter that you have chosen).
Your report must:
• Include an Executive Summary of the report contents, providing a brief overview of the analysis and also the recommended design solution.
• Document the findings of your analysis (most of the earlier dot-point items) in detail, so that the process you have undertaken is clearly explained and identifiable. This should enable another person to follow the work you have completed and understand the outcomes you have identified. Some of the information may be difficult to represent professionally in a report - in such cases you may use screenshots where appropriate to show the relevant information, and submit the complete files separately from the report.
• Be presented in a professional manner suitable for issuing to an executive team at the organisation.

Oral-Presentation

In addition to your written report, you are required to present your work in an oral presentation, as though you are presenting to a group of stakeholders from the organisation who will be deciding whether to proceed with the change and if so, with which design, based on your presentation. It is therefore necessary that you pay attention to your presentation aids, your personal appearance and the quality of your spoken presentation, as you need to make a good impression and convince the stakeholders of the merits of your work. This presentation must be of no more than 5 minutes duration.
(Depending on government social-distancing restrictions and your education institution's policies, you may be required to do this presentation using an online conference system that allows your teacher and fellow students to be in attendance while you present, if you are not able to attend a classroom physically.)
In giving the presentation, you may assume that the attendees have access to your written report (although other students won't have these), so you do not need to provide full details of all your work, but you do need to provide enough information in the presentation to enable people who haven't read the report to follow your reasoning. The presentation should therefore:

• identify the opportunity you examined, and how this aligns with the business objectives.
• outline the overall requirements of a solution to this opportunity (the "needs" that were to be addressed). You may find that the models you developed for the work included in the written report are particularly useful to present this information in a readable format in your talk.
• discuss the identified measurement and evaluation criteria for the change.
• give details of the two design options proposed.
• recommend one of the designs, with justifications as to why this is the optimal solution.

Attachment:- Business Analysis Case Study and Presentation.rar