Disaster recovery planning and business continuity planning

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1. Explain what contingency planning is and how it is related to incident response planning, disaster recovery planning, and business continuity planning. What's the difference between disaster recovery and business continuity planning?

2. As future business executives, you will be in charge of evaluating and perhaps managing the implementation of CRM projects. What will be your likely challenges (as discussed in class)? How do you calculate the ROI of a CRM project? What are the major issues to be considered in this calculation? And finally, briefly describe the major activities in data analytics projects.

3. Why is the tension between centralization and decentralization of R&D activities likely to be even greater for multinational firms than for firms that compete in one national market ?

Reference no: EM132225266

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