Reference no: EM132299513
1. An advantage of one-way communication over two-way is the fact that
A-fewer mistakes or problems are likely to arise as work progresses.
B-the receiver is more likely to understand what to do with the message.
C-feedback allows for suggestions and modifications.
D-communication is faster and easier.
E-it is more accurate communication that ensures clarity.
2. A disadvantage of oral communication is that the
A-sender has no control over where, when, or if the message is received.
B-message is less persuasive than written communication.
C-receiver cannot give immediate feedback.
D-cost of oral communication is relatively high.
E-likelihood of spontaneous, ill-considered statements is relatively high.
3. An advantage of electronic communication is that
A-there is enhanced ability to solve complex problems.
B-it is easier to pick up on subtle nonverbal clues.
C-there is increased speed and efficiency for routine messages.
D-it takes less time to make high-quality group decisions.
E-there is less risk of negative portrayals and misinterpretations.
4. A disadvantage of electronic communication is the
A-difficulty in sharing information quickly.
B-high probability of ill-considered statements.
C-limitation in sending routine messages to a group.
D-sender’s lack of control over the message.
E-inability to pick up on subtle, nonverbal clues.
5. Media richness is described as the degree to which a(n)
A-communication channel conveys information.
B-sender's information is considered genuine by receivers.
C-manager uses a medium for communicating with subordinates.
D-organization communicates effectively to its customers.
E-particular medium is available for employees' use.
6. Reflection is a process
A-of withholding, ignoring, or distorting information.
B-by which a communication channel conveys information.
C-of receiving and interpreting information.
D-by which a person states what he or she believes the other person is saying.
E-by which managers provide performance feedback to their subordinates.