Reference no: EM132709590

1. There are three classifications of prosed types for services providers. Differentiate between the three types of processes.

2. The operations function and management is directly concerned with creating products and providing services in order to realise the objectives of the business. Name the four types of advantages an effective operations department can give a business.

3. Individual and group factors influence consumer decision making and may eventually lead to repeat purchasing of a specific market offering. Explain how group factors may influence the buying behaviour of a consumer.

4. You bought your mother, who lives in Paris, France, a delicate silver bracelet for her birthday. You are worried that the bracelet might break in your luggage, on your flight to Paris.

5. What type of packaging would you expect the bracelet to be packaged in?

6. Explain why you chose the type of packaging identified in Q.4.4.1.

7. A bait-price item has a particularly low price and is widely advertised. When coming to buy the item, consumers are encouraged to buy a far more expensive item. Why are bait-prices considered to be unethical?

8. Essentially, the planning of the purchasing and supply chain function entails managing the function for the future. Outline the purpose of the three levels of management within the context of the purchasing and supply chain function.