Differentiate between aggressive and assertive behavior

Assignment Help Operation Management

Reference no: EM132241264

1. Differentiate between aggressive and assertive behavior, and explain why aggressive behavior is counterproductive

Understand the need to employ various approaches to customer inquiries.

2. Do the benefits of outsourcing outweigh the risks? Order the highly ranked outsourced services from riskiest to least risky, and explain your rationale for the decision. If you were the Director of an HIT department would you feel comfortable outsourcing or do you think it would open your organization up to greater liability? Defend your response.

Reference no: EM132241264

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