Reference no: EM133082599

BSBPMG534 Manage Project Human Resources - BSB50820 Diploma of Project Management

Assessment Task 1: Written Questions

Question 1 Outline five different techniques a project manager might use to develop and improve team and individual project team member performance and meet both project and organisational goals.

Question 2 Explain three different training and development methods for project human resources and when they may be applied.

Question 3 Briefly describe each of the following human resource methods, tools and techniques used by project managers and at least two situations where they may be applied.
Tools and techniques
Interviews
Project team meetings
Skills and knowledge competency analysis
Work breakdown structure
SWOT analysis
Networking

Question 4 Describe three different strategies for managing project human resources and how they might apply in different project group and individual situations.

Question 5 You are project manager of a project team of ten people. The ten people are all working full time on the project. You have requested the team get together for three team bonding events. Two events have been held and three of the team members have failed to attend either or both the events. How might you manage their non-performance?

Question 6 Describe two processes you might use to measure and evaluate an individual's performance during and after a project against agreed criteria.

Question 7 Describe a situation during a project where counselling may need to be employed.

Question 8 Some of the members of the project team also work in other business departments within the organisation. They have been assigned to your project on a part time basis. In the last month, their managers have increased the workload of the team members. This is causing resource conflict that is impacting on both the morale and standard of work being produced by the team members and the overall productivity of the team. The team members are conflicted as to where their loyalty lies. A couple of your team members are getting fatigued as they are working longer hours yet don't seem to be finishing any one task either for the project or for their department. You are at the stage where you think the resourcing issue may even stall the project and it may not be completed as scheduled, and you are seriously worried about a team member who you feel will end up taking sick leave due to stress.
Explain using a conflict resolution process, describe how you might resolve the issue of conflicting resources.

Question 9 Explain what is meant by ‘interpersonal communication' and how it might play a part in counselling and conflict resolution.

Attachment:- Manage Project Human Resources.rar