Reference no: EM132295777

Eve supervises a team of marketing analysts who work on different snack products in a large food products company. The marketing analysts have recently received undergraduate degrees in business or liberal arts and have been on the job between one and three years. Their responsibilities include analyzing the market for their respective products, including competitors; tracking current marketing initiatives; and planning future marketing campaigns. They also need to prepare quarterly sales and expense reports for their products and estimated budgets for the next three quarters; to prepare these reports, they need to obtain data from financial and accounting analysts assigned to their products. When they first started on the job, Eve took each marketing analyst through the reporting cycle, explaining what needs to be done and how to accomplish it and emphasizing the need for timely reports. Although preparing the reports can be tedious, Eve thinks the task is pretty straightforward and easily accomplished if the analysts plan ahead and allocate sufficient time for it. When reporting time approaches, Eve reminds the analysts through email and messages and emphasize the need for accurate and timely reports in team meetings. Eve believes this element of the analysts' jobs couldn't be more straightforward. However, at the end of each quarter, the majority of the analysts submit their reports a day or two late, and, worse yet, Eve's own supervisor (to whom the reports are eventually given) has indicated that information is often missing and sometimes the reports contain errors. Once Eve started getting flak from her supervisor about this problem, Eve decided she had better fix things quickly. Eve met with the marketing analysts, explained the problem, told them to submit the reports to her a day or two early so she could look them over, and more generally emphasized that they really needed to get their act together. Unfortunately, things have not improved much and Eve is spending more and more of her own time doing the reports.

Question: What is Eve going to do?