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Cooper’s Copy Shop is considering two different processes for completing copying jobs brought in by customers. Process A uses one person to setup the job and do the copying. If this approach is used, one experienced person can complete an average of 15 jobs per day. Process B uses two people. One person does the setup and the second person does the actual copying. Setup on one job can be done while copying is being completed on another but copying must be completed on a job before the copying machine can start copying the next. After some practice, process B can be completed with a standard time of 12 minutes for setup and 20 minutes for actual copying. In either case, assume an 8-hour work day, 5 days per week, 250 days per year. a. Assuming ideal conditions (and that the initial 12 min setup can be completed the previous night), what is the maximum daily capacity of process B? b. How many weeks would it take to process 350 jobs using process A (assume only one worker and one machine)? c. How many weeks would it take to process 350 jobs using process B (assume only one “production line with one machine”)? d. If Cooper’s owner is primarily interested in providing low cost to customers, which process should he put in place? Why? e. If Cooper’s owner is primarily interested in providing quick service to customers, which process should he put in place? Why?
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