Different operators answer service

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Two different operators answer service calls for a computer manufacturer during the same shift. The quality department monitors the service call times and would like to determine if the service call time is affected by the operator. What type of experimental design would you use to determine if the operators affect the service call time - one-factor, two-factor, or three-factor design? Support your answer. At least 200 words

Reference no: EM131804601

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