Different contributing factors

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Reference no: EM133827119

Question

According to Harrington, waiting line models have helped companies be able to understand and come up with many different contributing factors of these wait times issues. These models solutions also present to the company what every factor probability should be in order to meet customers' expectations when they are waiting in line and ready for check out. Some of these contributing factors that these models will help a company consider would be the probability of a customer having to wait, the average time a customer spends in the system, the average number of customers in line, average when there is no one in line waiting and etc. Knowing the specific these through the model can help a company's identify the goals and numbers that they need in order to make progress when it comes to customers being satisfied with the waiting lines, which is a huge reflection of how great a company's customer service is. (Harrington, 2000). The overall benefits and impact that waiting line models can have on a company is that they will help reduce the number of times that customers tend to send in line. These models will also help with the overall.

Reference no: EM133827119

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