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Different components of a recommendation system

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Reference no: EM133217342

(a) Differentiate between personalisation and mass customisation in the context of customer relationship management (CRM).

(b) Elaborate on the different components of a recommendation system and explain how this technology fits with part (a) above.

(c) Describe how a clustering algorithm works and explain how clustering fits with part (a) above.

Reference no: EM133217342

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