Different angles and breaking away from old rules and norms

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Reference no: EM131030064

1. Inventions normally fall into all but one of the following categories. Which one?

a. product

b. management

c. human

d. process

e. technology

2. The last step of the incremental improvement approach to quality improvement is:

a. performing a pilot study

b. choosing an area for improvement

c. implementing the improvements

d. analyzing current performance

e. benchmarking

3. TQM can serve as a foundation for generating creative ideas in organizations.

True or False

4. Creative thinking determines how flexibly and imaginatively individuals approach problems.

True or False

5. Creativity involves seeing issues from different angles and breaking away from old rules and norms.

True or False

Reference no: EM131030064

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