Differences in employees personalities and abilities

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QUESTION 1

Due to differences in employees' personalities and abilities, it is important for managers to observe and understand employees' behaviors and sources of motivation.

(a) Draw and explain Abraham Maslow's Hierarchy of Needs model as a tool for employee motivation.

(b) As a future manager of a company in the service industry, suggest the methods of how you would motivate your employees.

QUESTION 2

Industrial relations is the relationship between an employer and the trade union which represents his workers.

(a) Give FIVE (5) examples of common parties in the industrial relations system.

(b) Elaborate why do workers join the trade unions.

Reference no: EM133336708

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