Differences between serving internal and external customers

Assignment Help Operation Management

Reference no: EM132182906

The emphasis on internal as well as external customer service has become imperative for overall operational effectiveness in today's world of work. Discuss the impact of customer service:

Analyze how it is possible for individuals and organizations to fail to focus on customers? Why?

[Remember that customers can be external – customers in the ordinary sense of the word – and internal, e.g., other departments are the customers of the corporate IT department.] Some functions can have both internal and external customers (e.g., marketing).

Discuss the similarities and the differences between serving internal and external customers.

Describe customer focus strategies--internal or external--from your own experience.

Reference no: EM132182906

Questions Cloud

Measured the temperature of champagne bottles : For 108 consecutive days, a process engineer has measured the temperature of champagne bottles as they are made ready for serving.

Explain the purpose of the fourth amendment : Explain the purpose of the Fourth Amendment. Was there a legal basis for confiscating the minnows? Explain.

Discuss how tactical plans aretypically established : Discuss how tactical plans aretypically established? Discuss the challenges that confront middle managers charged with strategy implementation?

Emphasis in safety risk control as master degree : Can you help me find job titles that might fit under Organizational Change Leadership with emphasis in Safety Risk Control as a master degree?

Differences between serving internal and external customers : Discuss the similarities and the differences between serving internal and external customers.

What are ways to improve everything to run faster and better : Background Checks takes 2-8 days for it to come back. What are ways to improve everything to run faster and better?

The existing framework of organization is referred : The type of change that occurs as typically small adaptations within the existing framework of an organization is referred to as _______ change.

Write about the market need of under armour : Research and write about the market need of under armour.

Which legal exception to the employment-at-will doctrine : In a lawsuit against Wannisky, which legal exception to the employment-at-will doctrine did Henderson use? Explain

User Account

All Pages