Reference no: EM133214960

Assignment:

You need your help; we need to analyze the previous week's posts; here is what Professor asks us:

Last week you negotiated via email and reported the results of your negotiation. For this week's homework assignment, you are to practice the art of being a reflective negotiator. Submit a paper that analyzes last week's negotiation.

Paper Content

As part of your analysis paper, you should (a) discuss your level of satisfaction with the negotiation outcome; (b) report the strategies and tactics you adopted in the negotiation; (c) evaluate your strengths and weaknesses in the negotiation; and (d) address alternative approaches that you would adopt if you had to repeat the negotiation.

Please note that your analysis should be thorough, and it should include source citations, such as eText page references and/or credible websites.

This negotiation was conducted entirely through email communication. It was between (name) company/shops - Live8 Art Galleries and Internet Development, L.C.A. Inc. (name) was the owner and purchaser of the domain name Live8.org; there has been some confusion between the company and that the Live8 concerts for "LiveAid" helping those in Africa. But, because (name) company and role did not seem keen on what they were doing and how they were assisting those in need, (name) quickly corrected anyone that asked if they connected with this organization. However, in a turn of events, ____ made it clear that I I want to expand my galleries and needed a substantial amount of money. $1,700,000, to be exact. And this amount doesn't factor in the cost originally for the domain name and the design process for the website.

So, when (name), the manager of Internet Development L.C.A. Inc, reached out asking for partial use of (name) domain even though he was hosting, (name) thought of the business gain I could make from it.

The result was as follows: Live8 Art Galleries will receive $900,000 for allowing the use of (name) company domain, Live8.org, upon signing the legal contract agreement. This will also include an additional $2.00 fee for each ticket purchase and a $2.00 fee with each merchandise item purchased. These fees will go directly toward Live8 Galleries and the funds needed for expansion.

There were some unique challenges while negotiating this way. Communicating via email or anything that is not face-to-face interaction, there is a lack of tone. There is no up swinging or down swinging to the offered words because they are not spoken. These would be noticeable if the negotiation were over a phone call, but in this case, it wasn't. There is also the need to explain everything very clearly and in detail to the other party. Without tone or a quick question that could be ushered, there is the possibility that the other party will assume the message being conveyed. It can be hard to understand if the other party is rude or just saying no to what is being asked. There is a slight need to read between the lines at times, or you must give all the information you have upfront so that nothing is misinterpreted or misunderstood.

If we must answer the question, was it hard to convey the message without nonverbal communication? Here is an explanation one difficult thing was the implication of tone through written text. However, it seemed to have worked out very well for our case. There weren't any hidden tones, whether angry or sarcastic. There is also the matter of whether someone is legitimate or not. I could have been negotiating with somebody that wasn't who they said they were. In a real-world scenario, the first few emails could and should have transpired into phone calls to verify legitimacy. After the phone calls, the emails could have continued.

Major differences between e-negotiation and face-to-face negotiation would be that the professionalism is either 100% present or is entirely gone. When communicating via email, sometimes some individuals will type as if they are writing a text on their phone to a friend. Snarky comments can get out of hand, and a line can be crossed that is unprofessional and angry towards the other person. In the case of this role-play exercise, both parties were professional and upfront with explanations when necessary.

What could we do differently when negotiating via e-negotiation? Given the scope of (name) role in this exercise, the background he was given was entirely against working with this other organization based on what their ideology was. He did not like what this other organization was about or what they were promoting. If he had stayed with that entirely, no amount of money would have been able to sway him. However, he claims that he saw that this was a great business venture and profitable gain. He doesn't see a reason why this would negatively affect the art galleries.

To expand the galleries throughout Europe, substantial money was needed to move forward. In gaining the money from loaning out the domain and the added money to tickets, merch, and donation links, there is less of a chance of needing to finance or take out loans from banks. In a real-life scenario, there should be offered the opportunity of a conference call or a virtual meeting (depending on the locations of the parties) to verify the intent, professionalism, and reality or scope of the negotiation at hand. Also, there should be a legal team cc'd on the email chain so that they were aware of what had transpired and I could get legal advice along the way.