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Difference between upselling and cross-selling

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Reference no: EM133017435

1) Explain the difference between upselling and cross-selling - using at least two examples for each.

2) Suppose You are in the process of preparing for an upcoming sales meeting where you will try to sell a new type of accounting software, and your sales manager says to you, "Be sure you bring along as many proof devices as possible". What is your sales manager talking about? Provide at least three examples with details. Why are these proof devices important in the sales process? Just take care about similarity.

Reference no: EM133017435

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