Difference between process and relationship conflict

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Reference no: EM132571020

You have recently been promoted to a Manager that looks after two different teams of direct reports. The outgoing manager provided you with some insights about the various team members of both teams and made a point to mention that both teams work very differently from each other.

Specifically, Team A members were constantly sniping and undermining each other at both team meetings and in one on one interactions. The results that Team A produced were less than stellar.

However, Team B, which definitely disagreed with each other and had differing opinions and perspectives tended to get along well and generally produced superior work.

-Briefly explain the difference between process and relationship conflict.

-Explain three possible underlying reasons why Team B may be experiencing relationship conflict and thee actions that the manager could take to help minimize relationship conflict as well as promote process conflict with Team B.

Reference no: EM132571020

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