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Difference between primary and secondary activities

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Explain the difference between primary and secondary activities of a value chain.

The business process outsourcing industry was borne from firms stripping away processes that can be better handled by professionally managed external firms. Are all components of a value chain potentially outsource-able?

Under what circumstance should a non-performing process not be stripped away from a firm's value chain?

What may be the most difficult thing about removing a component from a firm's value chain?

Research about the business process outsourcing (BPO) industry. Identify the most popular processes that are outsourced, as well as the potential growth areas. These are the processes that global firms have concluded to be adding the least value within their own value chains. What insight or conclusions could you make based on your identified list of the most outsourced processes?

Reference no: EM132770571

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