Reference no: EM132219740

1. The difference between an open-loop and closed-loop control system is that the open-loop system:

a. is based on a more subjective approach to performance evaluation.

b. establishes standards that are somewhat easier to attain.

c. includes employees in the planning and goal setting process.

d. includes an explicit assessment of the causes of deviations from performance standards.

2. A well designed organizational control system focuses on:

a. clearly communicating the punishments that will follow from poor performance.

b. motivating employees to behave in organizationally desirable ways.

c. managing the financial function.

d. the sales and inventory control functions since these tend to be the most important.

3. One important potential negative consequence of a high level of task specialization in organizations is:

a. loss of an organization-wide perspective by employees, increasing the likelihood of inter-departmental misunderstanding and conflict.

b. employees will complete their assigned tasks too soon and begin demanding more pay.

c. too much employee satisfaction with the status quo.

d. too much employee expertise in the area of specialization.

4. Three key dimensions along which we have found it useful to classify the external environments of organizations are the extent to which these environments are:

a. stable, predictable, and controllable.

b. profitable, information-rich, and regulated.

c. fluid, densely populated, and friendly.

d. organic, mechanistic, and differentiated.