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Difference between lateness and tardiness

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Reference no: EM132413780

Problem:

a) Clearly explain the difference between Lateness and Tardiness. Which is a better customer-focused due date criterion? Why do we regard Tardiness as a 'heuristic' or 'rule of thumb'?

b) State and explain two limitations of the First Come First Serve (FCFS) sequencing rule.

c) State and explain two limitations of the Shortest Processing Time (SPT) sequencing rule.

d) What are the critical decisions that comprise an Appointment System?

Reference no: EM132413780

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