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What are the advantages and disadvantages of automated response systems for customers and companies?
Explain the difference between inbound calls and outbound calls.
What elements do you consider to be the most important in building customer loyalty?
What are three things that customers will expect from customer service providers as we enter the 21st century?
Describe some of the ways that customer service offerings are changing.
Please answer all of the questions, if you can not answer all of the questions do not reply.
Describe at least 3 relevant performance measures you might employ to ensure that you satisfy your final project assignment for next week on time, with quality, and completely.
Analyse the companys current logistics management related to a current issue facing logistics management in Australia today.
Discuss regarding risks and impacts of ageing infrastructure in transport sector - Following is a gist extract from the website of Department of Treasury and Finance in Victoria
Define the importance of purchasing and supply management and how this relates to selecting a qualified supplier
An employee can produce an average of 10 units per month. Each worker on the payroll costs $2,000 in regular time wages per month.
You are asked to provide a critical discussion on the implementation of lean which addresses the following questions: 1) Is there a best way to implement lean? Are all organisations suitable for lean implementation?
What is the main function of inventory controller?
For this first SLP paper you should discuss the structure of this organization and its supply chain integration in 4 pages (not including the cover sheet or reference page).
Determine the firm's optimum order quantities. Describe the firm's risk management strategies. Describe the firm's conflict management strategies.
how it manages to establish close coordination across the globe (including any offshoring decisions and location-specific advantages), how distinctive R&D investments helped the company to increase its revenues,
If each truck trip still costs $1,000, how does this decision impact total annual costs (TAC) at BMW in relation to the TAC in question 1? As part of your answer, please make sure you calculate the costs.
this is my first time using this type of service so please forgive me if i make any newbe mistakes. work must meet all
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