Difference between goods and services

Assignment Help Operation Management

Reference no: EM132250466

1. Which of the following is a contributor to the bullwhip effect?

a. Smaller order sizes

b. Using actual demand data

c. Forward buying

d. Vendor managed inventory

2. When demand exceeds capacity, a typical capacity management technique to cross-train workers.

True

False

3. Which of the following has made external integration more difficult to achieve?

a. Problems with internal integration efforts

b. Identifying key trading partners

c. Lack of software applications to coordinate the effort

d. Increased number of franchise operators

4. In the assembly of a pump impeller, there are three steps that can potentially lead to defects. The first step makes defects in 1 percent of the cases, the second step makes defects in 4 percent of the cases, and the third step makes defects in 2 percent of the cases. If a defect in any step occurs, that will lead to a defect in the assembled pump. What is the probability of getting a correctly assembled pump?

A. 93 percent

B. 7 percent

C. 98 percent

D. 2 percent

5. Which of the following is a difference between goods and services?

a. Goods are often unique

b. Services cannot be inventoried

c. Goods have high customer-service interaction

d. All of the above

Reference no: EM132250466

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