Difference between design quality and conformance quality

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1. Which of the following is NOT a purpose of purchasing and storing inventory?

To meet variation in product demand

To take advantage of economic purchase order size

To provide a safeguard for variation in raw material delivery time

To allow flexibility in production scheduling

To increase inventory turnover

2. Which of the following statements adequately explains the difference between design quality and conformance quality?

Design quality is based on the customer's perspective, while conformance quality is based on the product engineer's perspective.

Design quality is the inherent value of the product in the marketplace, while conformance quality is the degree to which the

product or service design specifications are met

Features, aesthetics, and perceived quality are dimensions characterizing conformance quality.

None of the above statements are adequate in explaining conformance and design quality

3.  Which of the following statements is true about quality at the source, and the costs of quality?

High external failure costs can indicate that quality at the source is not strongly enforced.

Higher prevention costs could indicate lower internal failure costs and stronger quality at the source initiative.

Quality at the source means that every employee is a quality inspector and is empowered to perform maintenance of their own tasks.

Appraisal costs are costs generated from testing and inspection of products and processes internally.

All of the above statements are true

4. All of the following descriptions about six sigma tools are correct, EXCEPT:

Process control charts are used to assure that processes are in statistical control.

DMAIC methodology helps companies find and improve areas of process variability.

Lean consumption maps, as the name implies, only documents the activities the customer MUST engage in for consumption to actually occur.

Process flowcharts use swimlanes to separate activities based on organizational function/department.

Reference no: EM132198654

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