Difference between common cause and special cause variation

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Reference no: EM131732017

1. What are the two types of customers that Outsell Consulting Executives coached their clients to manage and what were the key differences between them?

2. What is the difference between common cause and special cause variation? Include whether you can reduce and/or eliminate each.

3. If all the points are within control limits, is the process necessarily in control? Why or why not?

Reference no: EM131732017

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