Difference between a supply chain and a value chain

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Reference no: EM132291726

Assignment: Quick Trip Case Study

Complete an analysis of the QuickTrip. Assess the organizational layout, performance metrics, and the technology that is used to measure performance and connect with consumers.

Write a six to seven (6-7) page paper in which you:

Evaluate QuickTrip operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.

Examine QuickTrip value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

Determine the different types of performance measurements that can be used to measure QuickTrip service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.

Examine the different types of technologies applied to QuickTrip service operations and evaluate how the technologies strengthen the value chain.

Use at least two (2) quality resources in this assignment that do not include the initial case study. Note: Wikipedia and similar websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow Strayer Writing Standards (SWS). Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Apply the concept of operations management.

Compare and contrast the difference between a supply chain and a value chain.

Analyze the types of measures used for decision making.

Analyze the five key competitive priorities and their relationship to operations strategy.

Analyze different types of technology and their roles in manufacturing and service operations.

Use technology and information resources to research issues in operations management.

Write clearly and concisely about operations management using proper writing mechanics.

Attachment:- Quick Trip Case Study.rar

Verified Expert

This paper includes case study of Quick trip which involves its operational management strategies and challenges they face in their management along with their solutions. Furthermore how company's value chain impact their service quality and its value along with customer satisfaction is discussed in paper.Lastly, performance measure techniques and suggested to improve their company's performance along with technological impact on their value chain.

Reference no: EM132291726

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Reviews

len2291726

4/23/2019 10:26:17 PM

5. Examine the different types of technologies applied to QuickTrip's service operations and evaluate how the technologies strengthen the value chain. Weight: 15% Thoroughly examined the different types of technologies applied to QuickTrip's service operations; Thoroughly evaluated how the technologies strengthen the value chain.

len2291726

4/23/2019 10:26:03 PM

4. Determine the different types of performance measurements that can be used to measure QuickTrip's service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection. Weight: 20% Thoroughly determined the different types of performance measurements that can be used to measure QuickTrip's service-delivery system design. Thoroughly selected at least two (2) types that can be applied; Thoroughly provided justifications for the selection.

len2291726

4/23/2019 10:25:51 PM

2. Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them. Weight: 20% Thoroughly analyzed how operation management activities affect the customer experience. Thoroughly selected two (2) operation management challenges; Thoroughly provided the solutions for confronting them. 3. Examine QuickTrip's value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction. Weight: 15% Thoroughly examined QuickTrip's value chain; Thoroughly evaluated its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

len2291726

4/23/2019 10:25:18 PM

1. Evaluate QuickTrip's operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability. Weight: 15% Thoroughly evaluated QuickTrip's operations strategy; Thoroughly explained how the organization seeks to gain a competitive advantage in terms of sustainability.

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