Reference no: EM131293867
1.Consider a recent interaction you had at work or school.Provide a summary of the interaction, then respond to the following questions:
• a)Provide a summary of the interaction
• b)Did the sender express the message clearly?
• c)Use the appropriate medium?
• d)Listen and respond to questions and comments?
• e)What was the outcome?
• f)If you could replay the interaction, what would you do differently?
• g)What are ways you feel you could improve your communication skills?
2. Electronic Communication
In today's highly technologic world, communicating electronically offers several efficiencies and convenience.It also creates a need for caution, especially when using e-mail.Discuss the following:
• a)What are some modes of electronic communication (At least 5 including social media)?
• b)What are the advantages of using electronic communication?
• c)What are the disadvantages and pitfalls of using electronic communication?
• d)What are some recommendations you have for healthcare leaders when communicating electronically?
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