Did kroger achieve success with its transformation

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Reference no: EM133662998

Question

Did Kroger achieve success with its transformation? Evaluate how digital transformation helps Kroger on the following four key performance indicators (KPIs): customer satisfaction, customer retention, revenue growth, and profitability. Based on your evaluation, can we say that Kroger has completed its transformation journey? Why and how?

Reference no: EM133662998

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