Dickinson inc uses a balanced scorecard one of the measures

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Dickinson, Inc uses a balanced scorecard. One of the measures on the scorecard is the percentage of revenue from repeat sales. Which balanced scorecard perspective would this measure most likely fit into? A.Learning and growth perspective B. Customer perspective C. Internal business perspective D. Financial perspective 2. Residual income can be calculated as A. Segment margin - (hurdle rate × average invested assets) B. Operating income - (ROI × average invested assets) C. Operating income - (hurdle rate × average invested assets) D. Operating income - investment turnover

Reference no: EM13570059

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