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Managers at the Dew Drop Inn are concerned about the increasing number of guests who makes reservations but fail to show up. They have decided to institute a policy of over-booking like larger hotel chains. The profit from a paying guest averages $50 per night. The cost of putting up a guest at another hotel is $100 per room per night. Record shows the following number of no-shows over the past three months:
No-Shows
Frequency
0
18
1
36
2
27
3
9
How many rooms should Dew Drop Overbook?
Consider the following topics: annual appraisal ratings, appraisal interview, feedback, goal setting, coaching, linkages to employee development, and linkages to organization rewards.
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Comparing Cultures in Business: America and Malaysia.
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Determine the company's resources, capabilities, and core competencies. Analyze the company's value chain to determine where they can create value using the resources, capabilities, and core competencies discussed above.
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