Development of emotional intelligence

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Reference no: EM132090517

Reflective Report

Learning Outcomes

b) Deconstruct the nature of group behaviour and cultural differences.
c) Integrate strategies to effectively interact with others in a professional context.
d) Understand own strengths and their application in the business context.
e) Reflect on feedback to identify opportunities for self-improvement.

Context:

In the dynamic 21st Century economy where mobility is often not only possible but integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently.

The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time in order to facilitate effective individual and team performance. This assessment aims to develop your understanding of how intercultural and diverse teams function and how you can use this knowledge to help develop intercultural and diverse teams into high performing teams.

Instructions:

The assessment requires the completion of an individual reflective report. You will analyse the expected strengths and weaknesses of your group, then as a group will choose, conduct and document a team-building activity. Each member of the group will then reflect on their own contribution to the group, and how this may be improved. Finally, each student will prepare an Individual reflective report based on the experience.

Steps:

Part A: Selecting your team

1. Your Learning Facilitator will advise whether your class will take approach 1.1 or 1.2

Self-Chosen Groups
Analyse the information regarding the LPA results, Emotional Intelligence, and top 5 StrengthsQuest Talents of your classmates. Use this information to assist you in choosing a group of 3-5 members with whom to undertake this project.

OR

Facilitator-Chosen Groups
Your Learning Facilitator will assign you to a group based on your LPA, Emotional Intelligence and StrengthsQuest Talents.

2. Using information about team members' LPA, EI and StrengthsQuest to support your views, discuss why you think this group of students has the potential to form an effective work group.

3. Using information about team members' LPA, EI and StrengthsQuest to support your views, anticipate possible areas of weakness or conflict within the group.

Part B: Team-Building (Group)

4. As a group, design or choose a team building activity and explain why you believe it will increase the effectiveness of the team.
5. Conduct the team-building activity as a group, documenting the experience using video/moving screen-capture technology.

Part C: Analysis and Reflection (Individual)

6. Analyse the dynamics and roles you have observed within the team, discussing how it is influenced by team members' LPA's, StrengthsQuest Talents, emotionaI intelligence and cultural backgrounds.
7. Reflect on what have you learnt about your capacity to contribute effectively to a team.
8. Provide recommendations regarding how you could further improve your contribution to the team.
9. Include records of team communication in the appendices of the report, as evidence of team-member contribution.

Instructions

It is expected that your report will:
- be written individually, but include some common elements with your team mates,
- be presented in a formal business report format,
- show evidence of research and application of concepts and theories,
- demonstrate effective referencing skills (APA style).

Verified Expert

The reflective report of understanding organisations and people has focused on analysing some team building activities. The report has chosen a group of 5 members, whose emotional intelligence skills, learning performance and strengths have been identified through the use of various questions. It has focused on identifying the impact of team building activity on team performance. Self-assessment has also been done with the help of analysing own capacity in contributing to the team. The various recommendation has also been provided for making improvement in own contributions to a team.

Reference no: EM132090517

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Reviews

inf2090517

10/24/2018 2:25:11 AM

All the work done is very clear and easy to understand. The delivered time is prompt. Agreed its a good work done by experts. I would like to appreciate the team and their work will certainly refer to my friends. Thank you very much !!

len2090517

8/20/2018 5:51:13 AM

Referencing 15% There are consistent mistakes in using the APA style for referencing. There are some mistakes in using the APA style for There are minimal mistakes in using the APA style for referencing. There are minimal formatting errors in using the APA style for There are no mistakes in using the APA style for referencing. referencing. referencing.

len2090517

8/20/2018 5:51:05 AM

Report Structure 10% Ideas and information are not organised according to sections expected in the report. The Information is partly categorised into report sections, however this needs improving. The information has been structured but would be made clearer with better organisation. The organisation and formatting of information into the report sections is very clear and organised. The use of sections is thoughtful. Information is presented in an exceptionally clear & organised manner.

len2090517

8/20/2018 5:50:55 AM

Group Participation 10% Little or no evidence of participation in group activities, or participation characterised by unresolved conflict Evidence of some participation in group activities Evidence of significant and ongoing participation in group activities Evidence that student made a significant contribution to organizing and leading the group Evidence that student went beyond expectations in leading the group, fostering the participation of others and resolving conflicts

len2090517

8/20/2018 5:50:50 AM

Recommendations 15% No recommendations made OR recommendation made is generic with NO link to the theoretical concepts presented in the research and analysis. Recommendations made are generic with a weak link to the theoretical concepts presented in the research and analysis. Recommendations made have elements of specificity to the case team but are mostly generic with an implied link to the theoretical concepts presented in the research and analysis. Recommendations made are specific to the case and the issues faced by the case team with an implied link to the theoretical concepts presented in the research and analysis. Recommendations made are specific to the case and issues faced by the case team and show a clear and explicit link to the theoretical concepts presented in the research and analysis.

len2090517

8/20/2018 5:50:44 AM

Research and Analysis 30% No research and analysis presented OR research and analysis presented is unrelated to the theoretical and practical concepts covered in this unit. Research and analysis presented is clearly communicated, covers SOME theoretical topics, and is backed by limited references from theory and practice. Research and analysis presented is clearly communicated, covers MOST theoretical topics, and is backed by references from theory and practice. Research and analysis presented is clearly communicated, covers all theoretical topics, and is backed by multiple references from theory and practice. Research and analysis presented is clearly communicated, covers all theoretical topics, shows evidence of critical examination and is backed by multiple references from theory and practice.

len2090517

8/20/2018 5:50:39 AM

Assessment Attributes Fail (Unacceptable ) (0-49%) Pass (Functional) (50-64%) Credit (Proficient) (65- 74%) Distinction (Advanced) (75-84%) High Distinction (Exceptional) (85-100%) Writing 20% The report is primarily descriptive, has very little or no business style and the meaning is frequently unclear. The report writing generally demonstrates some business style and demonstrates a reasonable ability to The report shows a reasonable understanding of business style and demonstrates a sound ability to discuss the topic. This report shows a high level of business writing style and demonstrates a good level of discussing the topic. The report shows skilled use of business writing style and demonstrates outstanding ability to discuss the topic. Shows originality of thought and needs little or no discuss the topic. improvement.

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