Reference no: EM132448749
Developing an entertainment programme in travel and tourism
Adventure Tourism Hotel Entertainment schedule
Assessment Task
Part 1. Complete a table identifying a range of entertainment activities suitable for five different customer types and that are appropriate for diverse venues.
Part 2. Plan a weekly programme for entertainment activities at either a residential hotel, holiday park or cruise ship. The programme should encompass daytime and evening activities and must meet the customer expectations. Identify the target audiences for the activities planned and explain what the expectations would be for each customer type.
Part 3. Explain the rationale used to create your entertainment programme, focusing on how customer requirements influence the planning process.
Activity
List at least 5 types of daytime entertainment activities that may be available on-board a cruise ship, Hotel or holiday park?
List at least 5 types of evening entertainment activities that may be available on-board a cruise ship, Hotel or holiday park?
Extension activity
Add the target customer to the activity and think about what their expectation will be?
Lesson outcomes
Explain how to develop different entertainment programmes tailored to a specific target audience
Analyse customer expectations of holiday entertainment
Task C
Part 2 -Weekly Programme
Plan a weekly programme for entertainment activities at either a residential hotel, holiday park or cruise ship.
The programme should encompass daytime and evening activities and must meet the customer expectations.
Identify the target audiences for the activities planned and explain what the expectations would be for each customer type.