Developing a stronger selection process

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Reference no: EM132810861

When a start-up company in the customer service industry begins to grow, the pace of hiring begins to pick up. Human Resources management than sees the need to tighten up the selection process.

-What four areas should HR focus on in developing a stronger selection process?

-Considering the Selection Testing, recommend at least 3 tests and explain why you believe these would be important to include.

-Would you recommend using structured interviews, behavioral interviews, or a combination. Please describe what these are and explain your reasoning for your recommendation.

Reference no: EM132810861

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