Developing a strategic plan for a hospital

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If I was developing a strategic plan for a hospital with 250 beds what are two customer-oriented elements that I would take into consideration when doing my marketing strategic plan. (Since this is healthcare my customers I think would be patients)

Reference no: EM1366574

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Developing a strategic plan for a hospital : If I was developing a strategic plan for a hospital with 250 beds what are two customer-oriented elements which I would take to consideration when doing my marketing strategic plan.
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