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Developing a new training program

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"Travelocity" is a travel agency, based on the USA. This company performs several travel related activities such as flight reservation, hotel reservation, tour booking, and travel planning assistance. The result of all these activities is to arrange a low cost travel plan for its clients. The company has got many competitors in the area and is trying to increase its market share through developing a new training program for its selected sales representatives. Average age of selected employees for training is 26 years old.

1- Use the concepts you have learned to design a practical training program. The following concepts are recommended to be considered:

-Basic learning principles

-Maximize training related notions including: Trainee characteristics, Training design

-Individual differences in learning progress

-Learning modes, styles and strategies 2- How would you change your design if the average of employees' age was 48?

Reference no: EM132937757

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