Developing a client satisfaction form

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Question: you have been assigned the task of developing a client satisfaction form (this survey/questionnaire will help determine if your clients are satisfied with the services provided). Develop one that addresses the following characteristics of service provision: 1.) reliability of service 2.) responsiveness 3.) courtesy 4.) security of records 5.) physical setting 6.) helpfulness of staff 7.) competency of professionals 8.) costs of service 9.) relevance of service and needs 10.) accessibility of services

Reference no: EM133417841

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