Reference no: EM132983532

Developing a change plan for the "Alaska Airlines: Navigating Change."

Review the case study "Alaska Airlines: Navigating Change" and then complete the following:

(a) State what actually occurred in the case regarding Kotter's first two steps of establishing a sense of urgency and creating the guiding team in a change effort and

(b) Reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter's steps 1 and 2.

This milestone will help you build Section I parts A and B of your final project.

A. Create Urgency

1. Describe a plan to create urgency within the organization and convince stakeholders that this change needs to take place.

2. What processes currently exist for implementing change? How will these processes need to be updated for the proposed change?

3. Describe the strategy you will use to get support from your employees. How will this strategy be effective?

B. Build a Guiding Coalition

1. Identify who should be involved in this guiding coalition.

2. Determine steps you can take to ensure commitment from those involved. Describe those steps.