Reference no: EM132768138
Task 1 - Project Quality Management
Your task is to:
• work with others to decide a project's quality requirements
• document a quality-management plan
• implement quality control and assurance processes for a defined project using a range of tools and methodologies
• review outcomes and recommend process improvements.
In order to do so, you must:
(a) Work as a group to determine and document the quality requirements applicable to the project. Create a quality definition table that will outline the quality requirements. Answer the following questions once the quality requirement definition has been created.
What processes were used to develop the quality definitions? List the steps. (You may need to discuss this with people involved in the early stages of the project, including the project manager.)
What were the quality items identified?
Were measurable items specified? What are they?
What information/data would you need to collect to measure quality against the criteria?
What quality items were compromised because of time, resourcing or other constraints?
(a) Develop the outline of a quality plan for a project you have worked on.
Include:
1. Overall statement on project quality
2. Processes used in development of the plan
3. Definition of quality in a table:
|
Quality items
|
Measures for
|
Units to
|
Existing
|
Timing of
|
|
|
each quality
|
measure each
|
project tools
|
measurement
|
|
|
item
|
item
|
that will
|
|
|
|
|
|
provide
|
|
|
|
|
|
quality data
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4. Quality Control processes to be used to monitor quality
|
Item
|
Measure
|
Project stage
|
|
|
|
|
|
|
|
|
|
|
|
|
5. Quality Assurance Processes to be used:
|
Ongoing (External and Internal)
|
At the end (External and Internal)
|
|
|
|
|
|
|
|
|
|
|
|
|
(c) Develop a set of performance criteria that could be used to assure quality of project products and control the quality of processes. What measures would be applicable to each?
(d) What lessons are to be learnt from the case study in relation to controlling project quality. To what extent did it impact on overall project effectiveness?
(e) From your own experience produce an outline of quality standards that applied to the project.
What was your role in:
• Developing the standards
• Managing the standards
(f) How will quality be managed throughout the project so that processes were continuously improved?
(g) Was there room to improve on this? How?
Attachment:- Project Quality Management.rar