Reference no: EM133177820
1. An employer uses which method to compare its wages to other relevant labour market employers?
a.) Salary survey analysis
b.) Markov analysis
c.) Total rewards review
d.) Rate range
2. What training method uses a more experienced person to help an employee develop techniques pertinent to the accomplishment of specific aspects of their job?
a.) Mentoring
b.) Job rotating
c.) Coaching
d.) Demonstrating
3. Which incentive plan engages employees in a common effort to achieve productivity objectives?
a.) Employee stock option
b.) Gain-sharing
c.) Profit-sharing
d.) Variable
4. Which term refers to teaching subject matter experts how to design and deliver training programs?
a.) Training plans
b.) Train the trainers
c.) Trainability tests
d.) Training needs analysis
5. What is the result of cultural diversity within organizational teams?
a.) Teams that immediately share a common identity and function more smoothly
b.) An increase in the organization's revenues from clients who share the cultural norms of team members
c.) A shift in the behaviors and thinking of team members to conform with local norms and to value similar types of rewards
d.) A potential for conflict if team members have not been provided with training to help them respect cultural differences
6. the Canadian standards association published voluntary standard for psychologically healthy and safe workplaces. What is the purpose of this standard?
a.) To help employees understand the importance of a psychologically healthy and safe workplace
b.) to provide guidance for employers on the development of policies and practices.
c.) To promote the importance of a harassment - and violence free workplace
d.) To ensure that organizations are prepared for when the standard becomes legislated
7. Which is the third step in the labour relations process?
a.) The union begins its organizing campaign.
b.) Collective negotiations lead to a contract.
c.) Worker's desire collective representation.
d.) The contract is administered.
8. which element of the legal framework for employment relationship is founded in judicial precedents rather than government legislation?
a.) Human rights codes
b.) Employment standards
c.) employment equity
d.) common law
9. which of the following are used to determine if an accommodation creates undue hardship?
a.) Seniority, training, severity of illness or injury, cost
b.) cost, size of organization, employee morale, health and safety concerns
c.) seniority, size of the organization, severity of illness or injury, employee morale
d.) cost, training, employee morale, health and safety concerns
10. what time best describes using a training budget outside the organisations industry or area of practice and specialization?
a.) Budget management
b.) diversity training
c.) unethical spending
d.) organizational learning
11. which strategy is an attempt to increase the viability of an organization?
a.) Turn around strategy
b.) emergent strategy
c.) intended strategy
d.) business strategy
12. which measurement is used to determine the financial effectiveness of human resources management activities?
a.) Direct costs
b.) cost benefit analysis
c.) indirect costs
d.) efficiency analysis
13. according to economists, what is the sum of employee knowledge, skills, experience and commitment invested in the organization?
a.) human capital
b.) human resources
c.) intangible assets
d.) defined potential
14. which ethical approach asserts that- regardless of society or place-a bad or immoral act is still a bad act?
a.) rationalist
b.) realist
c.) subjectivist
d.) universalist
15. what is the total rewards model?
a.) a system to reward employees with training and compensation
b.) a system allowing for a performance-link compensation approach to rewards
c.) a system that uses everything an employee value in an employment relationship as is rewards
d.) assistant for salary and benefit structures that consolidates groups according to pay grades
16. which is an example of rater bias?
a.) halo effect
b.) non-verbal Cues
c.) leading questions
d.) behavioral questions
17. which of the following is a key component of the field of study known as organizational behavior?
a.) articulating the morals and values of an organization's senior management
b.) analyzing how day to day behaviors affect productivity in organizations
c.) understanding how core values align with corporate strategic goals
d.) understanding the attitudes and behaviors of individuals and groups in organizations
18. what does a define benefit pension plan do?
a.) it guarantees income to retirees based on their length of service
b.) it enables employees to choose their contributions
c.) it specifies the amount that the employee will receive upon retirement
d.) it determines the basis on which the employer will contribute to the pension fund
19. which interview approach asks an implicant to respond to a hypothetical incident?
a.) case study
b.) behavioral
c.) situational
d.) structured
20. Which is a component of training administration?
a.) conducting a needs assessment
b.) measuring transfer of learning
c.) designing training evaluation materials
d.) enrolling employees in courses and programs