Reference no: EM133094740

You are a manager of operations for a regional ambulance company.

One of your senior paramedics, Joseph, age 50, is involved in an automobile collision while he is on vacation. He has to have his arm amputated almost at the shoulder as a result. Four months after his surgery, he wants to return to work, although he is clearly not going to be able to do the work of a paramedic since much of his work requires lifting, moving, splinting patients, and doing heart compressions.

He could drive, however, and also has a lot of knowledge and experience in the field. He was never interested in an "inside" role as a supervisor, shift manager, or administration, so he never completed courses for those roles.

Role Play 1: Joseph wants to hold a meeting with you to discuss what can be done to accommodate him in this job. Discuss the possibilities with him according to the following situation:

You wish to refuse the accomodation, develop grounds for undue hardship or reasons why you cannot accommodate him. Discuss this to portray an ineffective way to deal with accomodation.