Develop conflict resolution policy

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Reference no: EM133350096

Case Study: Chris and Karen

You are a child care and education program director. Chris and Karen are teachers in your center. Chris just began working at the center, and as a recent college graduate, she has had little hands-on experience. She has a lot of questions and frequently needs help figuring out what to do. Karen has been with the center for many years, much longer than any of the other teachers. She knows the program very well and functions reliably with little supervision. This morning, Chris and Karen got into an argument about which group should be using the playground. They could not settle the argument themselves, so they brought the problem to you.

Develop a conflict resolution policy that the director can use with Chris and Karen as well as the entire staff. Include a conflict resolution decision making "tree" that can be distributed and posted in the staff work areas.

Reference no: EM133350096

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