Develop change management strategy

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Reference no: EM132996038

BSBINN601 Lead and manage organisational change

Assessment 3 - Project 2 - Develop change management strategy

Part A: Prepare a change management strategy

This is a continuation of the scenario in Assessment 2.

Based on your proposal, research and notes from your meetings with the CEO and the Oz Careers consultant, prepare a change management strategy for AWS.

Your strategy must identify:

1. changes to be implemented, including:
a. establishing criteria to be used for identifying the 30% of staff to be made redundant
b. establishing areas where budget cuts will be implemented

2. change goals, specifying:
a. who/what is impacted
b. how they are impacted
c. when the impacts will be realised
d. strategies for embedding change

3. a cost-benefit analysis for using the services of Oz Careers (based on the quote in Assessment 2, Part C), that covers:
a. the costs
b. 2 risks of using and not using the service
c. 2 possible benefits of the services
d. assessment of the benefits against the costs and risks
e. assessment of feasibility, categorised as:
i. feasible (F)
ii. maybe feasible (MF)
iii. not feasible (NF)

4. a risk analysis (using the template in Appendix C), identifying at least one risk or barrier to change each, in any three of the following categories, along with a mitigation strategy for each risk/ barrier to change:
• financial risk
• reputational risk
• operational/ WHS risk
• unintended consequences and associated risk
• legal/ regulatory risk

5. a communication plan (using the template in Appendix D) that outlines:
a. audience
b. message
c. when this communication will occur
d. how the message will be communicated (e.g. email, face to face, newsletter)
e. personnel responsible

6. a measuring/reporting strategy, including:
a. how you will measure success
b. reporting protocols, including:
i. who the relevant managers are
ii. who will produce reports
iii. frequency of reporting
iv. who will receive a copy of the report

7. a list of resources required for the project, including:
a. financial resources
b. responsibility matrix, including:
i. who will lead and manage the change project
ii. specific responsibilities of CEO and senior managers

8. a change management project timeline (prepared in Microsoft Excel), including communication activities and personnel responsible

Use the points in the task to formulate sections and subheadings for your strategy. You may use the Readings Apr 2020 provided in Appendix A to research a format for a change management strategy.

Part B: Role-play - Confirm change management strategy with CEO

You have prepared the change management strategy, and now are required to conduct a presentation and consultation with the senior management of AWS.

You must prepare and deliver a 10-minute PowerPoint presentation management strategy you have drafted, and then conduct a 10-15

about the change minute discussion in

which you get feedback for the strategy, allocate responsibilities and resources, and get approval to go ahead and implement the strategy.

In this meeting, you must:

a. communicate your change management strategy to senior management, including:
• change management process and activities
• strategies for embedding change
• potential barriers to change/ risks, and mitigation strategies
• cost benefit analysis of Oz Careers services
• resources required for the project
• personnel responsible for various aspects of the project plan (including outplacement service)
• measurement of success, and reporting protocols
• communication plan overview
• timelines for the change strategy

b. discuss and get your CEO's opinion and suggestions and on:
• change management process and activities
• resources for the project
• reporting protocols
• timelines

c. obtain approval from the CEO to implement the change management strategy after you incorporate any changes or feedback from CEO

d. make notes of any changes suggested by the CEO, and retain them for use in subsequent

You must distribute a copy of your strategy to all stakeholders before the presentation.

This presentation will take the form of a role play. You will be playing the role of the HR & Administration Manager, and your assessor will act as the CEO. Your classmates will play the roles of the board of directors and senior managers.

The board of directors will have no input in the meeting, only the CEO will provide you with feedback and approval. However, you must include and address the board when you present your proposal.

At the end of the role play, you must make any changes specified by the CEO, in your change management strategy, and submit a final version of the strategy.

Attachment:- Lead and manage organisational change.rar

Reference no: EM132996038

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