Change Management Plan Outline
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Kotter's Eight-Step Change Model
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Questions to Ask
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Weekly Individual Assignment
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Step 1: Establish a sense of urgency.
- Develop a problem statement.
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- What current health policy issue exists that is of national concern?
- What evidence-based practice exists that shows this policy is an issue?
- What evidence supports the reason for the change?
- What are the consequences if changes are not implemented?
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Establishing a Sense of Urgency (Week 2)
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Step 2: Create a guiding coalition.
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- Identify stakeholders that will assist you in implementing the change.
- Who is directly impacted by the health policy?
- What are the roles of each party involved in the change management plan?
- Identify how each party will help implement change in the policy issue?
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Professional Organization Evaluation (Week 3)
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Step 3: Develop a vision and strategy.
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- Develop a plan for how and where you see the policy issue making an impact.
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Policy Issue Presentation (Week 5)
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Step 4: Communicate the change vision.
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- Create a strategy for how you will communicate this change to your legislative representative.
- How will the passing of this bill improve health care?
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Petition Letter (Week 6)
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Step 5: Empower broad-based action.
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- Identify potential barriers that will hinder you from implementing change in this area and barriers that could keep the bill from becoming a law.
- How will you face these barriers to keep the change process moving?
- What is your strategy for removing the barriers?
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Bill Proposal (Week 6)
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Step 6: Generate short-term wins.
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- Identify short organizational improvements that relate to the change effort.
- Do you need to reallocate resources to support the work effort?
- How will you communicate progression with stakeholders?
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Continuous Quality Improvement Plan (Week 8)
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Step 7: Consolidate gains to produce more change.
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- Identify and emphasize early successes to help propel the bill to future success.
- Establish specifically defined milestones to help gage the bill's progress.
- Identify and evaluate setbacks early on to formulate strategies to avoid possible setbacks in the future.
- Evaluate the short-term wins from Step 6 to remove unnecessary processes and resources.
- Maximize the value of the short-term wins from Step 6 to increase the bill's momentum and persuade the stakeholders to increase their commitment to ensuring that the bill be made law.
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Step 8: Anchor change in organizational culture.
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- How can you use Kurt Lewin's change management model to solidify change in this area to ensure that people do not go back to the old way of thinking after change has been implemented?
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