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Develop between a firm and its customers and suppliers

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Reference no: EM132974001

When used effectively social media can cause strong ties and loyalty to develop between a firm and its customers and suppliers. This strategy is used by firms to ____.

Note: this was a multiple choice question but I can't see it in your documents re exam multiple choice question documents however it may be under something that I may have missed. One of the multiple choice possibilities was strengthen customer and supplier intimacy but don't know if it was the right one.

Reference no: EM132974001

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