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Question: A hospital conducted focus groups with recently discharged patients to determine what aspects of their interaction with nurses were most important to them. The following items were obtained:
Empathy
Caring attitude
Can get IV in on first try
Provides information about condition
Treats family with respect
Explains medical procedures
Dressed appropriately
Takes time with patient
Goes the extra mile for the patient
Is an advocate for the patient with physicians
Responds quickly to patient call light
Asks patient how he or she is feeling
Seems to really care about the patient's recovery
Develop appropriate categories for these items and construct an affinity diagram.
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Discuss the difference between enteral and total parenteral nutrition and what implications of each method should concern the nurse.
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