Reference no: EM133131006

Task 1 - Stakeholder Engagement Management

This assessment task requires you to:
develop and implement stakeholder engagement for a project of sufficient complexity to demonstrate the full range of performance requirements

implement a range of appropriate stakeholder communication mechanisms for a project

demonstrate effective team leadership for project team and stakeholders.

Assuming your organization was awarded the following tender:

The Requirement
The National Archives of Australia (Archives) (the Customer) is responsible under the Archives Act 1983 (Cth) for the preservation and storage of Commonwealth records, including the archival resources of the Commonwealth.

This procurement request relates to the website redevelopment and hosting and maintenance services for website Destination: Australia.

The photographs showcased on this website are part of the Immigration Photographic Archive (Series A12111). This collection comprises more than 22,000 black-and-white and colour photographs taken by government photographers between 1946 and 1999 to record the arrival and settlement of migrants in Australia after World War II. The photographs were used in newspapers, magazines, posters, brochures and displays to promote Australia as a prosperous welcoming nation to potential migrants and to reassure the Australian public that new migrants would readily settle into the Australian way of life.

In 2014, Destination: Australia was upgraded to encourage users to upload their own photographs and stories to share their migrant experience, further adding rich personal context to the Archives' collection. These ‘Feature Stories' are also available (via an API) in a ‘Globe' interactive in the Archives' exhibition A Ticket to Paradise?, which is touring nationally from April 2016 to September 2019.

Required
Redevelopment of existing website Destination: Australia
Software to be either open source or common-use proprietary Content Management System (CMS)
One website prototype round, with testing and feedback
Website testing including content review
Final revisions
Final testing and bug fixes
Website handover
Final documentation including website style guides, master templates, admin user guidelines, technical specifications. This must be written in English with clear instructions for non-technical experts to operate the CMS.

Within your practice environment, complete each of the following parts (Note: Parts of this assessment task, such as project execution, will be simulated in your practice environment):

A. Using the stakeholder register and power and interest grid below, list all stakeholders, their power and interest (and why they received this rating) as well as assessment information, stakeholder classification and potential strategies for engagement.

B. Give an example where you experienced an issue that involved the differing interests of stakeholders. Describe how you resolved this issue and their differing interests.

C. You are now in the execution phase of the project and the engagement levels of stakeholders needs to be compared to the planned engagement levels. Fill out a Stakeholder Engagement Assessment Matrix for all of the stakeholders previously identified showing variance with planned engagement. Show at least one variance between planned and actual engagement.

D. Explain the variance between planned and actual engagement. Why has this happened?

E. What did you suggest/do to correct stakeholder engagement?

F. Give an example where you identified and clarified stakeholder expectation in terms of organisation performance indicators or in responding to conflict or differences in: culture, ethnic background, other personal characteristics of project individuals, religion or skills.

G. Give an example where you identified and addressed an individual's development needs in supporting stakeholder engagement.

H. Give examples of how you distributed the work to the team and ensured they operated within their defined roles?

I. Give an example where one of your team needed support in terms of interpersonal skills in stakeholder engagement. How did you assist them?

J. Brainstorm and list as many reasons as your group can think of for common problems which lead to a variance in stakeholder engagement. This could be based on your past experience, reading you have undertaken or your general understanding of projects.

K. How did you ensure Stakeholders agreed on the methods of communication and level of engagement planned?

L. Give an example where you have identified a variance in managing stakeholder communications. This could be where you discovered incorrect or misleading content, missing reports, untimely distribution or there has been a stakeholder complaint. Describe how this variance was identified and resolved.

Task 1 - Complex Program Management - Rail Infrastructure Project

This assessment task requires you to manage a complex project including the application of:
systems thinking and integration
strategy, business planning, portfolios and project management
lifecycle management, reporting and performance measurement
understanding organisational change and the wider business journey
innovation, creativity and design thinking
understanding enterprise architectures, business architectures and organisational architectures
leadership and communication
understanding organisational culture and human behaviours
identify key features of complex projects
monitor action plan in line with changes to the external environment to ensure action plan remains current.

Your organization has won the tender for the Geelong Fast Rail, delivering travel times of around 50 minutes between Geelong and Melbourne's CBD.
About the project
The Werribee corridor has been selected as the route to deliver faster services for Geelong, with new dedicated track between Werribee and Laverton for Geelong trains, cutting average travel times for passengers by up to 15 minutes.

Task 2 - Complex Program Management - Digital Project

This assessment task requires you to manage a complex project including the application of:
systems thinking and integration
strategy, business planning, portfolios and project management
lifecycle management, reporting and performance measurement
understanding organisational change and the wider business journey
innovation, creativity and design thinking
understanding enterprise architectures, business architectures and organisational architectures
leadership and communication
understanding organisational culture and human behaviours
identify key features of complex projects
monitor action plan in line with changes to the external environment to ensure action plan remains current.
Your organization has won the tender for the development of a digital trade licence app.

Project planning report which includes:
A rationale and methods for determining the project as complex
Identification and definition of possible complexities, including:
Details - number of variables and interfaces
Ambiguity - lack of awareness of events and causality
Uncertainty - inability to pre-evaluate actions
Unpredictability - the inability to know what will happen
Dynamics - rapid rate of change
Social structure - numbers and types of interactions
Interrelationships - many interdependencies and interconnections exist
Outline of strategies to manage and minimise the complexities
Definition of key roles, members and stakeholders that will engage in the project
Communication Plan
Selection of, and justification for, an applicable project management framework
Outline of the tools that will be used to manage complexity including project monitoring, stakeholder engagement, feedback collection and integration and dealing with variances.

Attachment:- Stakeholder Engagement Management.rar