Reference no: EM132372807

Introduction

This guide covers the assessment for the unit BSBMGT617 Develop and implement a business plan (release 1)

This unit describes the skills and knowledge required to run a business operation and covers the steps required to develop and implement a business plan.

It applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. As such, they may oversee the work of a number of teams and other managers.

Assessment Overview

Your assessment consists of three tasks:

Task 1 - Develop business plan
Task 2 - Monitor performance
Task 3 - Respond to performance data

You are required to complete all three tasks. The requirements for each task are described below.

Background Information

You will demonstrate the skills and knowledge required to research, analyse and develop a business plan.

You then will monitor the performance of a business plan, through testing and refining of the performance measurement system, and report on its progress

You are also required to develop and recommend processes for the review of systems, procedures and work methods.

Assessment Task: 1 Develop business plan

As a part of your assessment in this topic/unit, your performance may be demonstrated through the assessment of a project you complete.

This project assessment covers the skills and knowledge necessary to prepare for a meeting in accordance with organisational requirements.

Assessment Task 1

Instructions to the Participant: There are two parts to this assessment.

Part A
Use the information provided in the case study 'Fast Track Couriers' (see Appendix 1) to develop a business plan to support the company's strategic and operational goals. Develop a plan for communicating the business plan to relevant parties.

Part B
Review the completed business plan (see Appendix 2). Analyse the strengths and weaknesses of the plan, and prepare a written report of your findings.

Part A
1. Review the information in the case study 'Fast Track Couriers' (see Appendix 1)
2. Analyse and interpret the current business environment, goals and objectives embedded in the case study.
3. Consult with your assessor (assume the assessor is a key stakeholder) and discuss and agree upon performance objectives and measures.
4. Document a business plan to assist the organisation to achieve its goals.
5. Document a plan for communicating the business plan to all relevant parties.
6. Present the business plan to your assessor (assume the assessor is a key stakeholder).

Part B

Business Plan 1:
1. Read the business plan 'Quality Training' (see Appendix 2)
2. Compare and contrast the business plan against the criteria for effective business plans, as described in your workbook or other reference materials.
3. Compare the strengths and weaknesses of the business plan.
4. Complete a written report, detailing a critical analysis of the strengths and weaknesses of the business plan.

Assessment Task: 2 Monitor performance

Instructions to the Participant:

1. Review the completed business plan from Assessment Task 1.
2. Identify the key performance objectives.
3. For each key performance objective:
a. Produce a report to capture and test the performance measure.
4. Write a brief report on how you would test the performance measurement systems, including:
a. Acceptable levels of variance to planned objectives (where applicable).
b. The timeframe for each report - how frequently reports will be completed.
c. What benchrnarking will be used.
d. Who the key stakeholder will be for each report.

Submit all documentation to your assessor

All project criteria below must be covered satisfactorily for the assessment to be completed.

You must complete the project unassisted by the assessor or other personnel, but may refer to reference material as may be needed.

Resources Required:

The following materials required to record the participant's performance:
• The Project Checklist
• Appendix 1: Fast Track Couriers
• Appendix 2: Business Plan - Quality Training

Assessment Task: 3 Respond to performance data

Instructions to the Participant:

1. Review the case study ‘B&A Toy Warehouse'.

2. Critically analyse the information and write a brief report, responding to each question in the case study (at the end of this assessment pack) Q1-4

Resources Required:

The following materials required to record the participant's performance:
• The Project Checklist
• Case study ‘B&A Toy Warehouse'.

Questions

Question 1
After completing a comparison of current performance against desired performance levels, identify the corrective actions required to achieve the business plan goal of improving warehouse productivity by 10%. What type of corrective actions do you recommend for each performance improvement (e.g. interim, adaptive, corrective, preventative or contingency)?

Question 2
1. Critically analyse the performance against planned objectives.
a. Identify areas of non-performance.
2. Report on systems failures which contributed to these results.
a. Consider failures in communication, planning, reporting and training.
3. Review performance indicators and refine if necessary.
a. Comment on the suitability of performance indicators and what changes might be required to achieve organisational goals.

Question 3
1. Recommend performance improvement strategies.
2. Identify and redefine performance measures, if necessary.
3. Document a training and development strategy to address the performance of underperforming individuals or teams.
a. Identify development needs of individuals and groups.
b. Identify training/coaching needs.
c. Present in a development plan.

Question 4
1. Develop a strategy for reviewing systems processes and work methods at B&A Toy Warehouse.
2. Describe how the implementation of your strategy would lead to continuous improvement.

Attachment:- Develop and implement a business plan.rar